Case Studies

Maximum reliability for critical e-commerce services

Learn how the global SaaS company ProductsUp keeps its highly complex platform on track for success with firstcolo’s dedicated infrastructure and expert support.

In this case study, you will learn:

Customer Testimonial

“The reliable support, expertise, and comprehensive infrastructure solutions from firstcolo are a key factor in the operational success of our platform.”

Wieger Bontekoe, Principal Site Reliability Engineer, Products Up GmbH

The complete success story

The path to the goal: Scalable performance for Productsup

Initial Situation

Productsup operates a global SaaS platform and processes over two trillion products every month. For this, a high-availability infrastructure, low latency, and rapidly implementable capacity expansions were essential.

Challenge

Self-managed, globally distributed operations required not only reliable hardware but also a partner to take over operational tasks and act as an extension of the internal team – particularly in the area of remote hands.

Solution

firstcolo implemented a customized, dedicated infrastructure in Frankfurt, including expert consulting and high-performance remote hands support. This created a stable foundation for ongoing operations and future scaling.