The firstcolo Group has been officially recognized as a leading company for service quality in the German data center industry.
Frankfurt/Main, May 2026. The firstcolo Group has been officially recognized as a leading company for service quality in the German data center industry. By winning the “German Datacenter Talents & Impact Award 2025” in the “Sustainability & Green Data Centers” category for its pioneering FRA7 project, firstcolo impressively demonstrates that technological excellence and outstanding customer service go hand in hand.
The award recognizes the commitment to sustainable, AI-ready data centers and confirms firstcolo’s role as one of Germany’s most customer-oriented technology companies.
The evaluation that led to the award, as well as the public perception of the company, portray a compelling service profile—both in its digital presence and in direct customer contact. firstcolo enjoys an exceptionally high level of trust among its customers. This is based on multi-certified security (ISO 27001, ISO 9001, TÜV Level 3+) and 24/7 support that guarantees expert assistance around the clock. The reliability of the infrastructure creates a solid foundation of trust for companies placing their critical IT systems in the hands of experts.
firstcolo’s web presence is clearly structured, informative, and professional. Complex services such as colocation, cloud services, and managed hosting are presented in an understandable way, allowing users to find the right solutions quickly. The modern design underscores the claim to technological leadership and ensures a positive digital customer experience.
The website impresses with in-depth information offerings, detailed case studies, and a clear navigation structure. The digital content provides orientation, enables efficient research processes, and supports IT teams in their daily work—from planning to the implementation of their projects. The excellent customer service is particularly noteworthy. firstcolo not only provides various, highly visible contact channels but also offers fast and individual support through personal consultations and dedicated contact persons. This service is a decisive advantage in an industry where technical inquiries are often time-critical.
The award highlights the high standards firstcolo sets for service, innovation, and sustainability. “Being named Service Champion and winning the German Datacenter Award is a great validation for our entire team,” says Jerome Evans, founder and CEO of firstcolo. “It shows that our customers value not only our technological performance but also the way we support them as partners. For us, service means seamlessly combining digital simplicity, professional expertise, and fast accessibility while simultaneously setting standards in sustainability.”
The analysis is clear: firstcolo offers a service experience that goes far beyond the mere provision of infrastructure. From strong customer trust and a clearly structured website to extremely professional customer service, the company succeeds in meeting and continuously developing state-of-the-art service standards.
With this recognition, firstcolo strengthens its position as an innovative and service-oriented market leader in the data center industry—and sends a signal that excellent service is just as important today as top technological performance.
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https://www.germandatacenters.com/foerderpreis/gewinner-des-gda-award/
The firstcolo Group, based in Frankfurt am Main, is a leading operator of state-of-the-art data centers. Since its founding in 2007, the company has offered tailored IT infrastructure solutions ranging from colocation and server systems to managed services and cloud solutions. With a guaranteed availability of 99.999% and certifications according to ISO/IEC 27001:2022 and ISO 9001:2015, firstcolo sets the highest standards for operational security and data protection.
A central focus is on ecological responsibility: the entire infrastructure is operated 100% with certified green electricity. Furthermore, its own IP backbone with a capacity of over 2,000 Gbit/s ensures excellent connectivity and low latency. Today, more than 400 customers from various industries rely on the team of approximately 80 experts, who sustainably shape the digital future through personal support and innovative strength.
