CASE STUDY
Maximum reliability for critical e-commerce services
Learn how the global SaaS company ProductsUp keeps its highly complex platform on course for success with firstcolo’s dedicated infrastructure and expert support.
In this case study, you will learn:
- How dedicated infrastructure ensures performance, latency, and reliability
- How flexible scaling is implemented at the Frankfurt location
- How remote hands support enables fast hardware support
The complete success story
The path to the goal: Scalable performance for Productsup
Initial Situation
Productsup operates a global SaaS platform and processes over two trillion products per month. This required a highly available infrastructure, low latency, and quickly implementable capacity expansions.
Challenge
The self-managed, globally distributed operation required not only reliable hardware but also a partner who takes on operational tasks and acts as an extended arm of the internal team – especially in the area of remote hands.
Solution
firstcolo realized a customized, dedicated infrastructure in Frankfurt, including expert consulting and powerful remote hands support. This created a stable basis for ongoing operation and future scaling.
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Customer testimonial
“The reliable support, expertise, and comprehensive infrastructure solutions from firstcolo are an important factor in the operational success of our platform.”
Wieger Bontekoe, Principal Site Reliability Engineer, Products Up GmbH
