Managed Hosting: Professional ITSM – no need for your own IT department
Managed services such as firstcolo’s managed hosting significantly reduce your IT workload: We take care of secure and professional administration as well as reliable service and support, so you can fully focus on your core business.
A complete service: Managed Services by firstcolo
Would you like to invest your time and capacity in your business and outsource recurring IT tasks to expert hands? Then firstcolo’s Managed Services are the right choice.
If desired, we take over the management of your entire IT infrastructure. The term “Managed Services” encompasses a whole range of recurring IT services that significantly reduce the burden on our customers’ resources. More specifically, these services are tailored to your needs: from providing specialized personnel and technical resources to proactive troubleshooting.
This applies especially to Managed Hosting: You rent dedicated servers and the associated hardware – and put the management in our hands. Additionally, depending on the services booked, there’s the possibility to utilize complementary IT support such as monitoring services (IT monitoring).
Our administrators ensure the secure operation and constant availability of your applications.
Benefit from our product portfolio
We create an individualized concept for each business partner to provide the best support, with exactly the server performance you need. Whatever you need, ask us!
Websites can repeatedly experience onrushes of users due to special offers, marketing measures, or links, which cannot be processed by conventional infrastructure. Frustration, purchase cancellations, and revenue losses are the avoidable consequences. As part of our managed hosting offer, we have developed a cluster concept for e-business companies to counter such high-load peaks: a server network that can be scaled as needed during operation, which monitors or controls certain performance values using central software and can even compensate for hardware failures. We take care of managing the entire infrastructure for you – right up to the application level.
Our load balancing system offers the possibility to distribute incoming traffic across multiple servers. This ensures secure and reliable delivery of applications and content, especially in environments with high data throughput requirements. Dynamic or situation-based distribution of data traffic to multiple resources (geo-redundancy) takes place via an external interface. The efficient and accelerated load distribution across various resources results in an optimized user experience.
The geographical situation regarding firstcolo data centers fundamentally enables solid security and thus provides optimal conditions for topics such as backup concepts.
firstcolo "Virtual Private Networks" connect local networks of various company locations and ensure a unified, supra-local or even global network. We develop a matching, individual infrastructure and take care that the communication between locations is secure and encrypted. In doing so, we orient ourselves to current security standards such as digital certificates and keys.
In addition to site-to-site connections, firstcolo also offers the operation of client-to-site VPN systems. Various technologies such as IPsec, OpenVPN, Wireguard are used to provide the appropriate VPN solution.
Advantages of our Managed Services
Our Managed Services offer you numerous advantages, which are mainly reflected in time and cost savings. You benefit from:
Proactive expert consultation
Our trained specialists analyze your service needs and present you with a tailored offer.
99.999% availability
High availability is essential for most applications and is a matter of course for us.
Custom Conceptualization
We flexibly adapt to your needs in terms of scope, speed, and capacity.
Reliable Accessibility
Our support team (not a call center) and our infrastructure are reliable and easily accessible during agreed times.
Quick Response Times
Count on dedicated team contacts who reliably provide support within the agreed SLAs during the project phase.
Transparent pricing structure
We discuss all activities and associated costs in detail with you in advance.
We rely on certified and high-quality brand hardware
You can be sure that your IT is in the best hands with us. For the operation of our servers, we rely on certified high-performance brand hardware, including from:
"As-a-Service" Models
IT companies have the opportunity to use Managed Services at all service levels with us, without having to invest in their own infrastructure, personnel, and/or additional expertise.
This makes firstcolo particularly appealing to all companies for which operating their own IT infrastructure would not be economically viable.
Service Level Agreements (SLAs) can be individually designed, which can guarantee up to 99.999% availability annually. Each service is certified according to ISO 27001, ISO 9001, PCI-DSS, and TÜV Level 3+.
Industry-fit: firstcolo – satisfied customers as proof
Many customers already trust firstcolo’s data center services. As a B2B provider, we specialize in various industries such as SaaS, e-commerce, hosting, healthcare, cloud providers, IaaS, technology companies (research and AI), and public institutions. Our expertise and commitment make us a reliable partner.
Free consultation
Our technology is first-class, innovative, and meets the highest standards. However, our services only become distinctly “premium” through our dedicated, highly trained team. From the very beginning, you receive personal, expert consultation and support for your specific requirements.
Managed Hosting: Frequently Asked Questions
Would you like to learn more about Managed Hosting? We’d be happy to advise you!
Managed Hosting means entrusting the management of individual systems or entire infrastructures to firstcolo's professional staff. These systems are then located in a professionally operated data center. With firstcolo, for example, you can rent a dedicated server: The entire physical server, including operating system and software, is then reserved for you and managed by firstcolo.
- Management is in the hands of experts: You can focus on your core business and have direct contacts with us.
- Time savings: We take care of your routine tasks.
- Cost savings: You rent a server and don't have to worry about its maintenance, etc. You save on personnel and training costs as well as costs for replacing defective components.
- Flexibility and scalability: With Managed Hosting, you can usually adjust server capacity easily and quickly to meet your needs.
- Speed: Network connectivity is handled by professionals. firstcolo guarantees the availability (up to 99.999%) and bandwidth of the system.
- Monitoring: Our staff are on duty 24/7 for you, observing the network and equipment and responding immediately to any risks or vulnerabilities.
- Security: firstcolo ensures your data protection through physical security of the data center with controlled access and security measures such as surveillance and biometric access. Additionally, firstcolo uses state-of-the-art firewalls and can protect against unauthorized external access to business-critical data.
