Managed Hosting
Managed Hosting at firstcolo: Secure, professional management, high-speed connection, 24/7 service and support!
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Managed Services by firstcolo
Our administrators ensure the secure operation and constant availability of your applications.
Managed Services from the immediately usable product to the highly individual service.
The term "managed services" covers a whole range of recurring IT services that go hand in hand with a considerable saving of resources for customers. This especially applies to managed hosting where customers are able to rent dedicated servers and the associated hardware while placing their administration in the hands of a professional service provider.
Security and provision - all around the clock
In addition to customised data centre and IT services, firstcolo offers a wide range of standardised managed services.
With the managed services provided in the data centres in Frankfurt, you save time, costs and effort. Our offer ranges from simple remote maintenance services (remote hands) to managed hosting and so-called full-managed solutions. By booking managed services, you free yourself from many recurring, labour-intensive IT tasks.
This allows you to better focus on your core business and your actual corporate goals.
Your advantages at our locations
Managed hosting with firstcolo
If desired, we can take over the management of your entire IT infrastructure.
Sit back and put your trust in the high level of expertise of our teams.
Contact us today for a free consultation!
Service levels
With us, IT companies have the option of using complete managed services at all service levels without having to invest in their own infrastructure and additional know-how. Individual agreements regulate the quality of the service with up to 99.999% guaranteed availability per year. With these universal managed services, firstcolo primarily addresses medium-sized companies for which operating their own data centre would not make economic sense. The managed services of our "Full Managed Services" comprise several levels, which often complement one another.
Security
The internet poses risks to your company, your business and your performance. Attackers attempt to penetrate corporate networks to compromise business data, disrupt business communications or obtain intellectual property. Through in-house and partner security audits, our Security Operations Centre (SOC) provides sustainable IT security strategies that are imperative in a modern business. Outsourcing this business-critical area is not only a worthwhile alternative in terms of financial and human resources. It also makes it easier for you to meet legal requirements.
Applications
Do you really want to pay your IT team for traditional management and monitoring of your applications?
Our Managed Services ensure the availability of all IT applications that you and your employees need. On request, our Managed Services department can take over responsibility for your entire IT landscape. We provide you with analysis, design, installation, operation and maintenance of your applications in one package. Bespoke Service Level Agreements (SLA) allow for individual agreements adapted to your requirements and needs.
Operating System
Operating system management includes the services related to the operation of servers with the operating systems installed on them, such as Unix/Linux distributions. The focus lies on: Carrying out installations and software updates (patch management), configuration, setup, script management, identification and analysis of faults as well as their rectification, traffic monitoring, security management and logging, disaster recovery, system documentation. The servers are administered and monitored via secure network connections and by specialists on site in the data centre.
Server & Storage
With customised servers, you secure the quality of leading brand manufacturers and give your project a solid foundation right from the start. In cooperation with the industry's leading manufacturers, we proactively advise you on sensible technical innovations and put together powerful and expandable systems so that you can realise all projects within budget. We keep all hardware components in stock in our well-stocked warehouse so that we can react immediately in the event of expansions and emergencies. Take advantage of our managed hosting offer and place the management of your servers in the hands of our experts.
Network
In addition to the provision and expansion of active network components, we take on all activities necessary for the design, migration and operation of IT projects. Each managed port is continuously monitored by our Network Operations Centre (NOC) in 24-hour operation throughout the year in order to detect problems at an early stage. In combination with our individual monitoring, we provide forward planning to avoid capacity bottlenecks. When it comes to configuration, we specialise in brand-name manufacturers such as Juniper and Arista, but we also regularly fulfil special requests.
Data centre
The protected accommodation of hundreds of corporate servers must always be operated with great reliability, high availability and scalability. In addition to one of the most powerful external fibre optic connections in the industry, as well as redundant dark fibre connections between our locations, our emergency power systems, uninterruptible power supply, air conditioning technology, early fire detection and gas extinguishing systems must be maintained and monitored, as well as all subordinate service levels. Our team performs this service continuously and thus ensures smooth operation.
Benefit from our customised product portfolio:
We create an individualised concept for each business partner to reduce your workload. Always with exactly the server performance you need.
We also implement special requests such as a Managed DATEV or Managed Office 365 solution in direct consultation with you.
Whatever you need - just ask us!
Thanks to our many years of experience and high level of expertise, we are sure to be able to manage your IT at ease.
On websites, special offers, marketing measures or links can always lead to a rush of users that cannot be processed by a conventional infrastructure. Frustrations, cancelled purchases and loss of sales are the avoidable consequences. To counteract such peak loads, we have developed a cluster concept for e-businesses as part of our managed hosting offer: a server network that can be scaled as required during operation, which monitors or controls certain performance values by means of central software and can even compensate for hardware failures. In this way, we take over the management of the entire infrastructure for you, right down to the application level.
Our load balancing system offers the possibility to distribute incoming traffic to several servers. This ensures secure and reliable provision of applications and content, especially in environments with high data throughput requirements. Via an external interface, a dynamic or situation-dependent distribution of data traffic to several resources takes place. Efficient and accelerated load balancing across different resources results in an optimised user experience.
Due to the structure of our data centres and the distribution across many locations, we are also very well positioned in terms of backup concepts and geo-redundancy.
Our powerful firewalls protect you from unwanted access to your infrastructure. We filter incoming and outgoing data traffic with individually defined operating parameters and specifically adjusted settings. In this way, the risk of compromise can be almost completely eliminated and at the same time the regular operation of your network infrastructure is not jeopardised. This ensures maximum security of critical applications at all times and significantly reduces the time between detection and remediation of a vulnerability.
firstcolo "Virtual Private Networks" connects local networks of different company locations and provides a uniform, interconnected or even global network. We develop a suitable, individual infrastructure and ensure that high bandwidths can be achieved at all locations. Digital certificates and keys provide the necessary security. We also offer IPsec tunnels as a fully managed service. In this way, we establish secure connections between your internal IT infrastructure and that of the data centre - currently a big plus, as home offices are becoming more and more important.
Our concept of site and company networking is convincing thanks to managed services, cost-effectiveness and flexibility in the event of expansion requirements.
Frequently asked questions
Managed hosting means placing the management of individual systems or entire infrastructures in the hands of a service provider like firstcolo. These systems are then usually located in a professionally operated data centre. At firstcolo, for example, you can rent or buy a dedicated server, which means that the entire physical server, including operating system and software, is then reserved for you and managed centrally by firstcolo.
● Administration is in the hands of experts: You can concentrate on your core business and have direct contacts with us.
● Time savings: We take care of your routine tasks.
● Cost savings: You rent a server and do not have to worry about its maintenance. You save on staff and training costs as well as costs for replacing defective components.
● Flexibility and scalability: With managed hosting, you can usually adjust the server capacity easily and quickly to your needs.
● High bandwidth: The network connection is in the hands of professionals. firstcolo guarantees the availability (up to 99.999%) and the bandwidth of the system.
● Monitoring: Our employees are on duty for you 24/7, monitor the network and equipment and react immediately to any risks or weak points.
● Security: firstcolo guarantees your data protection with the physical security of the data centre through controlled access and security measures such as monitoring and biometric access. In addition, firstcolo uses the most modern firewalls and protects against unauthorised access to business-critical data from the outside.
Managed hosting is interesting for companies that do not want to or cannot take care of their IT management themselves. They therefore outsource it to a competent service provider such as firstcolo and thus save on effort and costs.